Jairo Peralta Vega

Customer success | Customer Support | Google Ads | Meta Ads | SEO | CRO | Project Management | Leadership | Performance

Here's what I can do for you:

service 1

Customer Success

Adept at driving customer success, ensuring clients achieve their goals.

service 2

Customer Support

Provides top-tier customer support, resolving issues with care and efficiency.

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Leadership

Demonstrates strong leadership, guiding teams to success.


I'm on a mission to unlock the potential of customer success, data-driven insights, and digital marketing. Here are a couple of things I firmly believe:


  1. Tailored Solutions: I know there's no one-size-fits-all solution for every user. Success in the digital world lies in understanding unique needs and turning frustrations into positive experiences. I'm all about listening to our customers and tirelessly working to meet their demands.
  2. Data Wisdom: Data is a goldmine, but it's the questions we ask that truly matter. I'm passionate about asking the right questions, solving problems, engaging with clients, and interpreting data.


With my expertise in Digital Marketing, Customer Success, web development, and the SaaS model, I have a clear understanding of our clients' goals and how to consistently demonstrate the ROI of their digital tools. I've had the privilege of working in diverse markets like Colombia, Mexico, Brazil, the United States, and more, giving me a deep understanding of customers in each region.

My experience in performance marketing, including CRO, SEO, SEM, Marketing Automation, and tools like Hotjar, Google Analytics, and Google Tag Manager, equips me with the ability to analyze the impact of a company's digital strategy and understand user behavior.


I'm excited to connect with you in three languages: Spanish (native), English, and Portuguese. I thrive on discussions about Customer Success, Customer Support, and Marketing. Outside of work, I actively participate in volunteer projects and have work on the organization of TED Talks and Creative Mornings.


Let's exchange knowledge and make meaningful connections. Feel free to send me a message—I can't wait to connect with you!"


Project Magement

 Expert in project management, ensuring on-time, on-budget delivery.

SEO/ CRO / ADS

 Proficient in optimizing digital strategies, including SEO, CRO, and online advertising.

Social Media Strategy

Crafts effective social media strategies to boost engagement and reach.

My Favorite Quote.

Ever tried. Ever failed. No matter. Try again. Fail again. Fail better.